Information We Collect

When you visit energex-glowly.com or use our financial analysis services, we collect several types of information to provide you with the best possible experience. This includes both information you provide directly and information we collect automatically during your interaction with our platform.

Personal Information You Provide

• Contact details including your name, email address, and phone number
• Business information such as company name, industry type, and financial data
• Educational background and professional experience when relevant
• Communication preferences and feedback you share with us
• Payment information when you enroll in our programs

Automatically Collected Information

Our website automatically collects certain technical information to improve your browsing experience. This includes your IP address, browser type, device information, and pages you visit on our site. We use cookies and similar tracking technologies to remember your preferences and analyze how our site is used.

How We Use Your Information

We use your personal information primarily to deliver our liquidity and solvency analysis education services. This means providing you with relevant course materials, connecting you with instructors, and helping you achieve your learning goals in financial analysis.

Specific Uses Include

• Delivering personalized learning experiences based on your industry background
• Sending course updates, new material notifications, and program announcements
• Providing technical support and answering your questions about our services
• Improving our curriculum based on student feedback and learning outcomes
• Complying with financial education regulations in Thailand
• Processing payments and managing your account information securely

We never sell your personal information to third parties. Any sharing of your data occurs only with your explicit consent or when required by Thai law. Our educational partners may receive limited information to help deliver course content, but they're bound by the same privacy standards we maintain.

Your Privacy Rights Under Thai Law

As a resident of Thailand or someone doing business here, you have specific rights regarding your personal data under the Personal Data Protection Act B.E. 2562 (PDPA). We respect these rights and make it easy for you to exercise them.

Data Security and Protection

We take protecting your information seriously, especially given the sensitive nature of financial data used in our educational programs. Our security measures include both technical safeguards and organizational policies designed to prevent unauthorized access.

Technical Security Measures

• SSL encryption for all data transmitted between your browser and our servers
• Regular security audits and vulnerability assessments of our systems
• Secure databases with access controls limiting who can view your information
• Automated backup systems to prevent data loss while maintaining security
• Multi-factor authentication for staff accessing sensitive student information

Organizational Safeguards

Our team receives regular privacy training, and we maintain strict policies about who can access student information and under what circumstances. We've appointed a Data Protection Officer who oversees our compliance with Thai privacy laws and handles any security incidents that might occur.

While we implement strong security measures, no system is completely foolproof. If we ever experience a data breach that affects your personal information, we'll notify you promptly and take steps to minimize any potential harm, as required by Thai data protection regulations.

International Data Transfers

Some of our educational technology partners are located outside Thailand, which means your personal information might be transferred to and processed in other countries. When this happens, we ensure these transfers meet the standards required by Thai data protection law.

Countries We Work With

We primarily work with technology providers in Singapore and Australia for our learning management systems. These countries have data protection laws that provide adequate protection for your personal information, and our contracts with these providers include specific privacy safeguards.

Before transferring any of your data internationally, we evaluate whether it's necessary for delivering our educational services. We use techniques like data minimization and pseudonymization to reduce privacy risks during these transfers.

Cookies and Website Analytics

Our website uses cookies to remember your preferences and help us understand how visitors use our site. Most of these cookies are essential for the website to function properly, while others help us improve your experience and our educational content.

Types of Cookies We Use

• Essential cookies that make the website work properly and securely
• Preference cookies that remember your language and display settings
• Analytics cookies that help us understand which content is most useful
• Marketing cookies that help us show relevant information about our programs

You can control cookie settings through your browser, though disabling certain cookies might affect how our website functions. We don't use cookies to track you across other websites, and we regularly review our cookie usage to ensure it remains necessary and proportionate.

Changes to This Privacy Policy

We update this privacy policy periodically to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes, we'll notify current students and recent website visitors via email and post a notice on our website.

Minor updates, such as clarifying existing practices or updating contact information, may be made without advance notice. We encourage you to review this policy occasionally, especially before providing new personal information or enrolling in new programs.